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For Patients

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We strive to provide high-quality, non-emergency access to health care to residents of Western Tidewater who meet the eligibility criteria. To determine eligibility, please review the information provided under the "Do I Qualify" tab or click here for this information.

Steps to Becoming a Patient at Western Tidewater Free Clinic:

  • Review eligibility criteria and ensure you have the proper documentation.
  • Appointments for eligibility are not confirmed until ALL required documentation is provided.
  • Income must be provided for all members of your household, as well as anyone listed as a dependent on your tax return.
  • Once you are certain you have all of the documentation, please call 923-1060 ext. 7004 to be pre-screened by the eligibility coordinator.
  • If you have all the correct paperwork, you will be given an appointment for eligibility.
  • After your eligibility appointment is completed, if you are determined to be eligible you will see a Nurse to complete a patient history and be given an appointment to see a Physician or Nurse Practitioner within 2 weeks.
  • If you need to cancel an appointment, it is necessary that you call 24 hours in advance. Clients that miss two appointments without a 24-hour notice may lose their service.
  • You must complete a new eligibility every 12 months to remain an active patient at WTFC.